The problem
Phone-based booking is costing you customers
If your only way to accept bookings is by phone, you're losing revenue every single day.
Missed Calls, Missed Revenue
Every unanswered call is a lost booking. Your team can't pick up every ring while managing dispatches, drivers, and customer queries.
After-Hours Lost Revenue
Customers search for skips in the evening and at weekends. If they can't book online, they'll go to the competitor who lets them.
Manual Data Entry Errors
Phone orders mean someone typing addresses, skip sizes, and dates by hand. Mistakes lead to wrong deliveries, wasted trips, and unhappy customers.
How it works
Everything you need for online booking
From the first click to payment confirmation, SkipRoute handles every step of the customer booking journey.
Step 1
Online Booking Form
A branded, mobile-friendly booking form embedded on your website. Customers select their skip size, delivery address, and preferred dates — no phone call needed.
- Branded to match your website
- Mobile-optimised for on-the-go booking
- Postcode lookup for accurate addresses
- Skip size selector with descriptions and images
- Preferred delivery and collection date pickers
Step 2
Instant Quotes
Automatically calculate prices based on skip size, location, and permit requirements. Customers see a clear quote before they confirm — no back-and-forth calls.
- Automatic pricing by skip size and postcode
- Council permit costs included automatically
- VAT calculated and displayed clearly
- Special pricing rules for commercial customers
- Seasonal and demand-based pricing options
Step 3
Automated Confirmations
The moment a booking is placed, the customer receives an email and SMS confirmation with all the details. Your office team doesn't lift a finger.
- Instant email confirmation with booking summary
- SMS notification with delivery date
- Automated reminders before delivery day
- Collection reminders when the hire period ends
- Branded email templates with your logo
Step 4
Payment Collection
Collect payment at the point of booking with integrated Stripe payments. No more chasing invoices or taking card details over the phone.
- Secure online card payments via Stripe
- Deposit or full payment at booking
- Automatic invoice generation
- Payment reconciliation in your dashboard
- Refund management for cancelled orders
Results
The impact of online booking
Skip hire operators who switch to online booking see measurable improvements across their business.
60%
fewer phone calls
Free up your office team by letting customers self-serve online. Spend less time answering phones and more time growing the business.
24/7
booking availability
Accept bookings around the clock — evenings, weekends, and bank holidays. Never lose a customer to a competitor because your office was closed.
30%
more bookings
Operators using online booking consistently see more orders. Customers prefer the convenience of booking online at a time that suits them.
Related reading
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Start accepting bookings online today
Start accepting bookings online with an easy, guided setup. 30-day money-back guarantee. See how SkipRoute can transform the way your customers book skips.
- 30-day money-back guarantee
- Easy, guided setup process
- No long-term contracts
- Cancel any time
Your details
Tell us a bit about yourself and we'll get you booked in.